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Team available to answer Monday to Friday from 8:30 AM to 7:00 PM. Saturday from 10:00 AM to 5:00 PM.
What is ube and where does it come from?
A few simple criteria to check: regular use, frequency of use, profile and specific needs. If in doubt, our customer service replies within 24 hours.
What does ube taste like?
Most customers see visible results after 2 to 4 weeks of regular use.
Is Kapsoo ube powder natural? No artificial colors?
Shipped within 24 business hours. Home or pickup point delivery in 3 to 5 days within mainland France.
How do I make an ube latte with Kapsoo?
Returns accepted within 30 days, product unopened. Refund within 7 days after receipt.
Can I use Kapsoo in baking and cooking?
Yes: eco-friendly certification, hypoallergenic formula. Details on each product page.
How much powder should I use per drink?
By email at contact@example.com or via the contact form. Reply within 24 business hours.
What are the delivery times?
A few simple criteria to check: regular use, frequency of use, profile and specific needs. If in doubt, our customer service replies within 24 hours.
How can I track my order?
Most customers see visible results after 2 to 4 weeks of regular use.
How does the subscription work?
Shipped within 24 business hours. Home or pickup point delivery in 3 to 5 days within mainland France.
Can I pause or cancel my subscription anytime?
Returns accepted within 30 days, product unopened. Refund within 7 days after receipt.
How much do I save with a subscription?
Yes: eco-friendly certification, hypoallergenic formula. Details on each product page.
Do you offer a money-back guarantee?
By email at contact@example.com or via the contact form. Reply within 24 business hours.
