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All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with your tracking number once your order has shipped.
We currently ship to the United States and selected international destinations.
| Destination | Estimated Delivery |
|---|---|
| United States | 7–14 business days |
| International | 10–20 business days |
Delivery times are estimates and may vary depending on your location, carrier delays, or customs processing. Kapsoo LLC cannot be held responsible for delays caused by factors outside of our control.
Shipping costs are calculated at checkout based on your delivery address and order weight. We offer free shipping on qualifying orders — the threshold will be displayed at checkout.
Once your order has been dispatched, you will receive a tracking number by email. You can use this number to track your package directly through the carrier's website.
International orders may be subject to customs fees, import duties, or taxes upon arrival in your country. These charges are the sole responsibility of the customer and are not included in the order total or shipping cost. We recommend checking your local customs regulations before placing an order.
If your package has not arrived within the estimated timeframe, please contact us at contact@kapsoo.com. We will do our best to assist you in locating your order.
For any shipping-related questions, please reach out to us at contact@kapsoo.com. We typically respond within 24–48 hours.
Last updated: August 2026
